We only offer high-quality, fast-germinating seeds with impeccable genetics covered by our germination guarantee. Our high-quality packaging design guarantees delivery in the same, first-class condition your goods were when they left our warehouse.
When you successfully place an order you will receive a confirmation email containing your order number and the details of your order. Once you choose your payment method you will receive an additional email including further information to proceed to the payment. If you did not receive those emails, check your spam inbox as it is possible that you have received those emails there.
We strongly advise that you use an email address that you check regularly. We send various emails out as part of the order and sales fulfillment processes to keep you informed and it may lead to issues if you are unable to access them. Using anything other than your real name can lead to issues if you miss your delivery and need to collect your order from the Post Office as you will likely be asked to provide identification in order to take receipt of your order. You can be sure that we value your privacy and that your information will never be shared with third parties. If you do decide to use a fake or temporary account and fail to receive the information then we cannot be held responsible for issues that would otherwise have been avoided.
Returns Policy. If you created an order but did not choose a payment method, your order will be automatically canceled within 10 days after you receive your order confirmation email. You will receive an email 24h before the cancellation day so you can finally decide to continue with your order or not.
We are offering you a bunch of alternative payment methods depending on the state where you are placing your order. You can pick the option that suits you best:
Pay by ACH/eCheck: It is even simpler than using a credit card. You’ll just need your routing number and account number to hand to complete payment in the checkout or over the phone. Pay by Email Address: You can pay for your order using an email address via a number of different methods including Zelle, GPay and Cashapp.
Pay by Bank: We offer bank transfer and counter deposit or billpay also. You will receive detailed instructions in your order confirmation email.
Pay by Mail: You send us cash, a check or a money order in an envelope. When we receive payment we ship your order. This is the most private and anonymous way to order.
Pay by Telephone: If you prefer to complete payment for your order over the phone then we can help. We can offer echeck and other methods as instant payments when you call us.
We ship daily to the USA, however, we advise you to check your local laws before placing an order with us as every state has a different stance on cannabis seeds and the laws are evolving all the time. By ordering from us you accept our terms and condition of sale and confirm that sending cannabis seeds to your location is safe and that you take sole responsibility for the importation of the goods in the event that any laws are contravened during or after the importation.
We strongly advise you as the importer to make inquiries about the regulations regarding cannabis seeds in your country as we will not be held responsible for any legal issues that may arise if we send cannabis seeds to you. We are not responsible and cannot guarantee that your local customs will not confiscate goods ordered by you. In this event, we are unable to refund payments or resend confiscated products unless the order was covered by a guaranteed shipping method or insurance. Autoflower cannot and will not be held responsible for persons choosing to act in conflict with their local laws and we absolutely do not encourage any individual to do so.
If your seeds didn’t germinate… We do our best to offer you quality seeds, but as a natural part of the process, it is possible that you find at least one seed to be unviable. Please, make sure to follow our grow guide before you contact our support team to discuss a possible replacement. In that case, you will be asked to return the non-germinated seeds. If something is wrong with your plant… We can’t reship seeds for those cases as there are a lot of factors involved. If you received your order and after that, you changed of mind… We are sorry to tell you that there is no chance to return the order. Please, make sure you are placing your order correctly.
We offer a guarantee on all our seeds of 90 days after the delivery date. You can only claim on the guarantee once, therefore if you don’t germinate all of your seeds at the same time, you can only claim once and the guarantee will not apply to seeds germinated in the future or past.
Send an email including your order number to autoflowergrowkit@gmail.com